Show frequently asked questions
What can I expect when I make my purchase?
I will contact you to confirm your fine art order and your delivery address.
Having received your payment, I will package your artwork with care and dispatch it using an insured delivery service.
I will then contact you to let you know your fine art is on its way to you, with a tracking code you can use.
How can I contact you in case there is a problem when I order?
I'd like to see the fine art "for real" before I buy, can I do that?
Yes, you are welcome to try the artwork out in your home before buying for up to 1 week before deciding. Please contact me to arrange.
How do you price a Timothy Gent?
Each work is considered individually and priced by:
- Time spent making it
- Material costs
The above are added together to make a final price. No extra costs are added, with delivery and handling free to bring you the best value possible.
Will the artwork I receive be exactly as shown on the website?
It will be exactly as it is shown but sometimes there will be a very minor variation in the quality of colour due to your computer screen displaying colour (or calibrating) slightly differently from my Apple Macintosh screen.
So far, I have not had anyone find the colour difference was enough to warrant returning a painting. If you are concerned, please contact me.
Does the artwork need to be looked after in a particular way?
For maximum longevity of your artwork, please display out of direct sunlight to prevent premature colour fading in all mediums. Watercolours and drawings benefit from being mounted behind glass (preferably UV protected) away from direct sunlight. This extends their life and slows the inevitable colour fading in the very long term - hence their treatment in museums. It is also best to keep the work somewhere with constant, average humidity. With care your work should last a lifetime.
Please don't hesitate to contact me if you have any further questions.