I want you to be happy with your artwork and I will ensure your order is processed quickly, effectively and in a personal, professional manner.
The gallery website uses Paypal to process your online order.
If you place your order by e-mail or telephone and would like to pay online, I will send you a Paypal invoice by e-mail so your can complete your payment.
If you would like to pay offline, I also accept a UK bank transfer (please contact me), a personal cheque with payee Timothy Gent, postal order or cash sent by registered mail. Please send your postal payment within 7 working days of your order (in British Pounds Sterling only please) to:
Your artwork will be packed and in the post to you within 2 UK business days once I have received payment for your order, unless otherwise stated. Your artwork is sent to the address supplied when you ordered.
An insured post or courier service will be used whenever possible. Your order may be subject to delivery delays outside my control once it has been posted. Please note I assume no responsibility for any damage or cost incurred to you for late or failed delivery by the courier. I will strive to inform you of any known delivery issues.
Delivery is for one shipment only. Requests for upgraded postal service will be subject to availability and priced at cost. Confirmation of additional postal charges for an upgraded service will be sent to you before your artwork is dispatched.
In addition to your statutory 7 day cooling off period, you are covered by an additional 365 day full money back guarantee. The 365 day guarantee covers you if you decide the artwork is not satisfactory, or is not as described.
If you wish to return artwork within your 365 day guarantee, please send me notice in writing, either an e-mail or letter in the post, clearly expressing your wish to return the artwork. Please ensure your notice of cancellation is received by me within 365 days from the purchase date if sent by email, or 372 days from the purchase date if sent by postal mail.
I will refund the full amount paid for the artwork including postage within 30 days of receiving your notice to cancel.
You will need to return the artwork and its paperwork to me with due care and in a saleable condition within 3 weeks of your notice of cancellation.
The return address is .
The sale of Timothy Gent original artwork represents a one-off transfer of ownership limited to the single physical object/s of art purchased from the artist.
Reproductions of your purchased artwork are strictly prohibited by UK and international copyright law by anyone other than Timothy Gent, unless explicit written permission is granted by Timothy Gent. All rights reserved. Copyright Timothy Gent .